DVA Clients

Please bring the following information with you for your first visit.

A referral from your GP stating the condition to be treated, GP’s provider number and date of referral.
Your white or gold card.
White Card Holders will need to bring in your letter from the Department of Veteran Affairs stating the exact terminology for your accepted conditions. (Please note, your GP letter of referral alone will not suffice in this regard as it may be different from your stated conditions from DVA.)
DVA clients will be required to pay for treatment costs at private rates until the above information is provided. Generally, DVA do not directly cover costs for physiotherapy support products, so clients will be required to pay for any physiotherapy support products themselves and seek reimbursement from DVA later, if eligible.